Shipping Info

We ship Australia-wide and worldwide, because custom merch doesn’t stop at borders.

We use a combination of trusted couriers to get your goodies to you safely and quickly:

Australia Post

Sendle

Startrack

Mailplus

Standard delivery times:
3–7 business days (metro areas)
5–10 business days (regional or rural areas)

P.O. Box deliveries? No worries — those are sent via Australia Post only.

Want it faster? Express shipping is available for all orders

We ship worldwide!

Our international deliveries are primarily handled by:

Australia Post International

DHL Express

FedEx

Shipping method is chosen based on your location, delivery speed, and best value for money.

Tracking is provided for all international orders. Delivery timeframes vary depending on destination, customs, and local services.

Calculated automatically at checkout based on your location and order weight/size.

You’ll always see the full shipping price before payment.

We don’t overcharge or add surprise fees — just what it costs to ship!

If you’re local to the Gold Coast or surrounds, you can select:

Flat Rate Local Delivery: $10 within 25km of Upper Coomera

Free Pickup: Available by arrangement. We’ll be in touch to organise a time.

We aim to dispatch orders within:

3 business days for orders of less than 100 products

Up to 7–10 business days for larger or bulk orders

Rush orders are available for an additional fee — contact us before ordering.

Because every item is custom-made, we don’t hold stock. Production starts once your order is confirmed (and artwork is approved!).

As soon as your order is packed, you’ll receive a tracking number via email.

Need help? Lost your tracking number? Just contact us and we’ll sort it out.

For international orders:
Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.

These are determined by your country’s import regulations and are outside of our control.

If a parcel is returned to us due to an incorrect address, non-collection, or refusal to pay customs fees:

You’ll be contacted to arrange redelivery (additional postage charges may apply)

Refunds for shipping costs will not be provided for failed deliveries

Questions?

Still unsure which shipping method is best or need a delivery ETA before ordering?
Check our FAQ page or Contact Us and we’ll get back to you ASAP.